The book’s structure is lovely simple. Fifteen chapters which focus on specific management issues:

Chapter 1 – Adopt a serving attitude: Be humble, serve and love your team (but don’t let your team members to walk all over you either… balance is the key).
Chapter 2 – Teach: Management is a teaching experience. Improving your staff skills, sharing your knowledge, will yield better results. I liked the book’s suggestion about hiring people with potential, rather than focusing solely on experience.
Chapter 3 – Provide Honest and Timely Feedback: This is related to the previous chapter. You have to provide feedback to your people, both positive and negative. However, feedback is a subtle issue (you don’t want to hurt people’s feelings, or to praise them excessively)… regarding this issue, the book provides a few guidelines about how to do it right.
Chapter 4 – Share Information: What’s the point of hoarding information? You have to share information with your team in order to complete projects! This chapter points out the way.
Chapter 5 – Listen: Dedicate your attention to your people. And be an educated listener. They will trust you more easily.
Chapter 6 – Treat People Like Human Beings: They’re not machines (they’re better than machines). Put yourself in other shoes, and you’ll have a better perspective about each of the members of your team.
Chapter 7 – Set Goals, Plan and Execute: You must set the example for your group. Be logical, realistic and organized, and they will follow your approach.
Chapter 8 – Learn: Life is about learning! Don’t ever let any learning opportunity to pass you by. Take your time to read books, articles, to learn from your uppers and from your team.
Chapter 9 – Do the Right Thing: Be good. Be human. You’re not an automaton. You’re a human being. Awareness of your human condition is a key requirement for being a successful manager.
Chapter 10 – Embrace the Uncomfortable: A good manager knows how to approach those boring, complex, uncomfortable tasks. This chapter provides rationale and motivation for doing that.
Chapter 11 – Clean Up your Own House First: You set the example, and teams tend to reflect their manager’s nature. Be positive. Again, be good.
Chapter 12 – Persist: Don’t ever give up! I love a phrase from this chapter: “Don’t succumb to the pressure of those who worship the status quo. You can do better -and so can your organization“.
Chapter 13 – Do What You Say You’ll Do: Good managers complete their task. Good managers set and achieve “realistic” goals (which sometimes means saying “no” to unrealistic requests).
Chapter 14 – Always Follow Up: This chapter discusses the (oftenly overlooked) issue of following up with clients, team members, bosses, etc. Learn here how to do it right.
Chapter 15 – Plan Your Week: Planning is at the core of management. Plan for your work, and plan for yourself.

Further, the book includes 7 appendices, which summarize some ideas of the book, provide some tools for assessing your progress, and offer a few expansions to the knowledge discussed in the book. Overall, the book promotes “balance”. The language is direct. After reading this book, one acquires a lot of rich notions about “practical” (and thereby useful) aspects of management. Reading this book is a first step toward becoming a better manager.

All in all, if you wish to improve your management skills, I totally recommend this book!

You may also like…

• No Related Post

1 The Laptop

Albeit my experience with the Toshiba has been good, I think it’s time to go Apple. The problem with the Toshiba is that one is forcefully restricted to Windows environment; we may also install Linux but it would be too cumbersome for my needs. On the contrary, by using an Apple machine I have access to the powerful Mac OS X operating system, and besides I can compile and test some applications originally targeted at Linux, without doing separated installations. The Mac runs all the software I need. Someone may also add that the Mac is stylish, but that really is not my motivation as I prefer functionality over appearance. For example, it is evident that the relatively new Mac Air is very stylish, but it is also evident that it relinquishes an important quota of computing power. Therefore, I think I will choose the Apple MacBook Pro MB133LL/A, which boosts a display of 15.4″, 2.4 GHz Intel Core 2 Duo Processor, 2 GB RAM, 200 GB Hard Drive, and DVD SuperDrive. Just all I need. I’m aware about the direct relation between big displays and laptop weight (this MacBook weighs 5.4 pounds), but I prefer to reduce any strain on my eyes.

I also like the DVI video output, which would allow connections with the digital projectors I use in meetings and seminars. Additionally, it includes a DVI to VGA adapter to connect with legacy equipment. It also includes many facilities for video conferencing with built-in iSight camera and the required software. The only thing that worries me a bit is the battery life. According to its technical specifications, this MacBook Pro’s battery is able to provide up to 6 hours of untethered work… but with so many add-ons and functions that number is hard to believe.

Overall, I think this is the right laptop. If you have had some experience with it, please share.

2 The Camera

I mostly shoot films, but a good digital camera is nice to have. And I’ve always believed that photos integrate with blogs better than videos do. However, regarding digital cameras I don’t have much experience. Nevertheless, I prefer a photo-quality of at least 7 Megapixels (MP.) A friend of mine has recommended the Canon PowerShot SD750 which, although is somewhat pricey (200 US$), has 7.1-MP quality, 3x zoom, and works fine for both expert and novice photographers (like me.) Besides, she says that the 3″ LCD screen of the camera is very crisp. I’ve had no good experiences with Canon products in the past, but I’ll give this a chance… let’s hope I can find a good discount, though… 200 US$ for a camera… yikes!

3 The Disc Burner

I think it’s also time to replace my DVD burner for a higher storage, modern and HD unit. This time my choice is firmer. I’ll be purchasing the LG GGW-H20L Super Multi Blue, which can burn and read Blu-ray, and also read HD DVD, DVD and CD. Great. I have a lot of things in my hard drive, and it would be nice to backup them in Blu-ray discs, which can hold up to 50 Gb. Finally I can have all my seminars in one disc… one disc to rule them all

4 The Projector

Mandatory tool for meetings and conferences. I love the Viewsonic brand, and of course, I will pick up a projector by Viewsonic. As the budget is already restricted by the above items, I will focus on the ViewSonic PJ503DB DLP projector.

I’ve already used this projector, and its setup is pretty easy and is relatively lightweight. It’s HD compatible, and has a good selection of video input ports. It also boosts excellent display, colors and clarity. The only cons, however are its inability for XGA resolution, and the lack of a zoom lens… things that I really, really don’t need.

I think these 4 items are reasonable companions for the tasks I’m currently developing, and for my upcoming plans. What do you think about my choices?

You may also like…

• The Quest for Making Money Online (11)
• The Samurai Approach to Blogging (9)
• Rich and Even Richer (5)
• Growing your Blog (4)
• What I like about Credit Cards (14)